Raleigh County
Raleigh County Community Action Association, Inc. has numerous programs to aid the community in attaining social and economic self-sufficiency. Please select one of our programs below for more information.


Head Start
Action Auto Repair
Transportation

TRANSPORTATION PROGRAMS

Raleigh Express
General Information
(304) 252-6396

Transit (Red, Gold, and County Route)
Raleigh County Community Action Association operates a transit system consisting of two city and two county shuttle routes to provide transportation to the residents of Beckley and Raleigh County. All shuttle buses are ADA approved. Transit will deviate up to 3/4 mile from the route with a day ahead call.

Dial-A-Ride
Raleigh County Community Action Association offers curb to curb transportation to the general public to doctor's offices, hospitals, shopping, etc... Transportation is provided by appointment only. Appointments can be made by calling (304) 252-6396 Ext. 110

Non-Emergency Medical Transportation
RCCAA offers non-emergency transportation to your doctor's appointments. We accept Medicaid insurance for payment to your medical appointment (some exclusions may apply).

Medicaid eligibility must be verified prior to out of town trips. Transportation out of town has limited availability and must be scheduled in advance.

Job Access and Reverse Commute (JARC) & New Freedom
Raleigh County Community Action Association transports individuals to and from work, school, and employment training. Transportation is arranged by submitting a schedule in advance. Services are available on a first come, first serve basis.

Transit Route Schedules:

Transit maps and schedules are available via mail by calling (304) 252-6396

(click image for larger version)
Links

Fares:
Raleigh Express, Dial-A-Ride, JARC, and New Freedom
$2.50 One Way
$5.00 Round Trip
$2.00 Additional Stop (Some Exclusions Apply)

Hours of Operation:

Raleigh Express, Dial-A-Ride & Non-Emergency Medical Transportation and Transit Operates Monday through Friday 8:00AM to 4:00PM

JARC & New Freedom Operates Monday through Saturday
6:00AM to Midnight

Dispatch Hours are Monday through Friday
7:00AM to 8:00PM

Raleigh County Community Action Association is closed on most major holidays.

Civil Rights
The RCCAA/Raleigh Express is committed to a policy of non-discrimination in the conduct of its business, including its Title VI responsibilities and to the delivery of equitable and accessible transportation services. Any person who believes that he or she has been subjected to discrimination under Title VI on the basis of race, color or national origin may file a Title VI complaint with RCCAA/Raleigh Express within 180 days of from the date of the alleged discrimination. There are several ways to file a complaint.

To obtain more information on RCCAA/ Raleigh Express nondiscrimination obligations, please contact RCCAA/Raleigh Express at (304) 252-6396.

To file a complaint please contact the Transportation Director at (304) 252-6396.

Contact Us
For any concerns or complaints please contact the transportation director at (304) 252-6396 Ext. 124

For all appointments and to request information please call (304) 252-6396 Ext. 110

RCCAA Board Members: Gordie Roop, Ben Wilson, Rusty Wooten, Sam Elmore, Jack McVey, Karen Bowling, Sharon Meadows, Dave Tolliver, Jerry Zaferatos, Wilma Meadows, Scott Worley, Mary Abbott, Donnie Coleman, Bill Cameron, Jeff Lilly

Board of director meets the 3rd Monday of every other month (beginning in February) @ 111 Willow Lane, Beckley WV

HEARING IMPAIRED CLIENTS ARE ENCOURAGED TO USE 711 WV RELAY

Additional Information:

Links to other transit systems: www.wvtransit.com or www.rtap.org


Raleigh Express Rules and Regulations

Raleigh Express Advertising Policy

No-Show Cancellation Policy




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